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MAINTENANCE
SUPPORT & SERVICES |
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Professional Services
- Mobile Application Development & Device Management
- Apple iOS Mobile Application Development
- Android Mobile Application Development
- BlackBerry Mobile Application Development
- Windows-Phone Mobile Application Development
- BlackBerry Enterprise Server (BES) Installation & Setup
Database (Effective Database Design)
- MS SQL Server – Beginner to Advanced
- Sybase ASE Database – Beginner to Advanced
- Oracle Database – Beginner to Advanced
- MS SQL Server – Beginner to Advanced
- MS SQL Server – Beginner to Advanced
Graphic Design & Multimedia
- Adobe Illustration – Beginner to Advanced
- Adobe Photoshop – Beginner to Advanced
- Adobe AfterEffect – Beginner to Advanced
Case Tools
- AutoCAD – Beginner to Advanced
- PowerDesigner – Beginner to Advanced
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Professional Training
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- Fast Track to Java Development
- Beginner to Advanced
- Fast Track to PHP
- Beginner to Advanced
- Fast Track to C++
- Beginner to Advanced
- Fast Track to MS Visual Basic
- Beginner to Advanced
- Fast Track to PowerBuilder
- Beginner to Advanced
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Support Priority Level -
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24X7 Yearly HelpDesk Support - 24X7 Helpdesk Support
- Related Technical Support
- BlackBerry Devices on BES
- Two Customer Named Contacts
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Maintenance Support Package: (SHORT-TERM MAINTENANCE – 3 MONTHS) - 24X7 Helpdesk Support
- Two Customer Named Contacts
- Onsite Corrective Maintenance Support – 2 Times
- Related Technical Support
- BlackBerry Devices on BES
- Server Installation
Professional Services
- 1 Consultation Session
End User Training
- 1 Full Day
Administration Training
- 1 Full Day
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Yearly Maintenance Support Package: (STANDARD MAINTENANCE – 1 YEAR) - 24X7 Helpdesk Support
- Two Customer Named Contacts
- Onsite Corrective Maintenance Support – 5 Times
- Related Technical Support
- BlackBerry Devices on BES
- Server Installation
Onsite Preventive Protection Support (Schedule) – 2 Times/Years - Scheduled Performance Tuning
- Patching Latest Service Pack
- Housekeeping and etc
Professional Services
- 1 Consultation Session
End User Training
- 1 Full Day
Administration Training
- 1 Full Day
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Maintenance Support Package: (DUAL YEAR MAINTENANCE – 2 YEARS) - 24X7 Helpdesk Support
- Two Customer Named Contacts
- Onsite Corrective Maintenance Support – 5 Times
- Related Technical Support
- BlackBerry Devices on BES
- Server Installation
- Monday-Friday 9am-5pm
Onsite Preventive Protection Support (Schedule) – 4 Times/Years - Scheduled Performance Tuning
- Patching Latest Service Pack
- Housekeeping and etc
Professional Services
- 2 Consultation Session
End User Training
- 2 Full Day
Administration Training
- 2 Full Day
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Nationwide Support -
- Nationwide Maintenance Help Desk Support
- Designated Support Team for Each State
- KPI Monitoring on Service Maintenance
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